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You can see your points expiration date on the “loyalty page” when clicking the loyalty card. Based on the setting “Lifetime of points” for your Loyalty Program in Leeroy Cloud, the year is divided up in a number of periods. The number of periods is 12/lifetime of points, so using a period of 3 months divides the year in 4 periods (3*4=12)
During a period, all Loyalty Points earned get the same expiration date, which is when the next period ends. So if I, as a new customer, make one purchase in January earning me 50 points, and I make another purchase in March earning me another 100 points, I have a total of 150 points which all expire the last of June that same year.
If I make more purchases during the second period, before the first points expire, they will be given the expiration date the last of September.
When I decide to spend my points the oldest unexpired points are always used first. This means that if I use 100 points during the second period of the year, the amount of points that will expire in that period would be reduced to 50.
How do I know which level I am?
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