Articles - tutorial

Owned by Stina Westberg (Unlicensed)
Last updated: May 12, 2020
4 min read

FAQ and tutorial for how to set up a article in Leeroy Cloud. Articles are a great way to reach your members through the app and Web pre-order. Use this to inform about new menus, openings, events or new offers that want to push even more!

  1. Enter a (internal) name for the article so you can find it easily later under Campaigns or under articles. 

  2. Choose an existing campaign to add/link the article to.
    (You need to create a campaign first if you don't have one. What’s a campaign?) 

Target group

The target group is your way to select the specific users you like to reach with your communication. You have a lot of choices and possibilities here to target specific customers and behaviors.

  1. Click on the target group you like to reach.

    1. Everyone - Everyone includes the web preorder if you have that. If you select this, go directly to the next heading Settings for the article.

    2. Verified members - selects all verified app users

      1. . If you select this go directly to next heading Settings for the article.

    3. If you select Custom group, go directly to step 2 below.

    4. If you select Business customers, continue to step 3 below.

    5. If you have the loyalty program, you can also select Loyalty level, continue to step 4 below.

  2. Custom group - Here you have the ability to target/direct your communication to a group of customers depending on when or what they have purchased earlier.

    1. Depending on your choice you can see how many people the communication will reach out to.
      You can choose one or several target options, pick and mix however you like. Options:

    2. Select one or several days.

    3. Select a period of the day.

    4. Select one product. (E.g. Target all customers who have purchased an “Original”).
      Continue to Settings for the article.

  3. Business customers - (if you have this feature) Choose the business customers you like to receive the communication, you can choose more than one. Continue to Settings for the article.

  4. Loyalty Level - (if you have this feature) Choose the loyalty levels that you like to receive the communication, you can choose more than one. Continue to Settings for the article.

Settings for the article

 

Scheduling

Select the dates for when you want the article to start and end. (It won't be visible and show in the app until the start date.) Click the square with dates. A calendar box will pop up. Click on the desired dates.

Number of days the communication will be visible after registration in app
This setting is useful if you like to communicate and premiere new customers.
For example: Set up an article for a long time period (e.g. 6 months) to target all new customers under that period. In the setting “Days” enter “14”. In this way, the customers will have access to the article the first 14 days after they have been verified as members. If not, leave blank.

When should the customer have registered in the app to receive the article?
If you like to target customers who have registered to the app in a certain time e.g. new customers under a specific period, use this setting to specify what date. You can enter either a “from”-date, “to”-date or both. If not, choose Anytime.

Available on platform
This applies only if you have web preorder, otherwise skip this.
Here you can decide if the article also should be accessible to unverified web preorder customers.

Push setting
Fill in a message if you like to notify your customers/desired target group about the article, max 100 characters. (Please keep in mind that too many push notifications can be annoying for the costumers.)

Create the article

 

Appearance

  1. Image.
    Import a picture to represent your article. Click on the plus sign and select a picture from your computer.

  2. Communication placement: decide if you want the article to appear in the news flow, or have a top prior. This is the same for app and web pre-order.

  3. Write the text for the Heading and Body.

Save (and publish!)

Summary

Here you can see a summary of your article.

Read it thoroughly and make sure that everything looks right. If you like to change something, just go back by clicking on the desired page and edit the information. Remember to save after a change.

You are done! The article will show up in the app from the start date you entered in the Scheduling section.